Every lead we generate is built on a rigorous compliance framework covering TCPA, FTC, CAN-SPAM, HIPAA, CCPA, CMS, and applicable state regulations.
We maintain active compliance programs for every federal and state regulation that governs insurance lead generation.
The Telephone Consumer Protection Act governs how we contact consumers. Every lead includes prior express written consent documentation.
We scrub every lead against the National Do Not Call Registry and maintain our own internal DNC list for immediate compliance.
All email communications comply with CAN-SPAM requirements including honest headers, clear identification, and easy unsubscribe mechanisms.
We do not collect or transmit Protected Health Information (PHI). Our forms are designed to capture only the data needed for insurance lead qualification.
California Consumer Privacy Act and applicable state privacy laws are respected. Consumers can access, delete, or opt out of the sale of their data.
Federal Trade Commission rules on telemarketing, deceptive advertising, and lead generation are embedded in our operational policies.
In addition to federal law, we comply with insurance-specific marketing regulations in all 50 states where we operate.
For Medicare leads, we follow Centers for Medicare & Medicaid Services marketing guidelines. We are not affiliated with or endorsed by CMS or Medicare.
Every lead we deliver includes a complete consent record package that protects our clients from TCPA litigation risk.
Our compliance team is available to answer your questions and provide documentation upon request.
Contact Compliance Team →Compliance isn't a checkbox for Lead Zentra — it's the core of our business model. We employ dedicated compliance staff, engage outside TCPA counsel, and conduct regular audits of all our lead generation programs.
Our clients' peace of mind is worth more than any lead. That's why we've invested deeply in building the most compliant lead generation infrastructure in the insurance industry.